Digital Marketing

Get
Customers
Through
The Door.

The fit experience, the gait analysis, the expert recommendation — none of that happens online. It happens inside your store. Whether it's a marathon trainer, a nurse on her feet all day, or someone who just wants to walk without pain — our digital marketing is engineered to bring the right customers through your door first, then capture them online as a second close.

We run paid social, Google Ads, geo-fenced display, local SEO, and email automation — all built around one industry we know deeply: independent run specialty retail.

5x+
Google CTR above industry benchmark — past results
83
Attributed in-store visits from a single Google campaign — past results
42%
Above-benchmark Meta CTR — best performer, past results
30–40%
CTR lift from mid-flight creative refreshes — consistent across campaigns
Our Philosophy

The Store
Is The Product.

Your fit process, your gait analysis, your exchange policy, your community — these are things Amazon cannot replicate and big box cannot compete with. Digital marketing that sends someone straight to your website to buy a shoe is leaving your biggest competitive advantage unused.

We design campaigns that bring the right customers to you first — runners training for their next race, walkers looking for relief, healthcare workers on their feet all shift, and everyone the medical community sends your way. Someone who walks through your door gets the full experience. They leave with the right shoe, an email capture, a run club invite, and a reason to come back. That's the conversion that actually matters.

Ecommerce is a real revenue channel and we execute it well — but it works best when the customer already trusts you from an in-store experience. Our campaigns are sequenced to build that trust in the right order.

How We Track It
Google Ads In-Store Attribution

We cross-reference purchase data with profiles that have interacted with your ads. When someone clicks a Google Ad and later makes a purchase in your store, we capture that as an offline conversion. You see exactly how many times digital drove a customer through the door.

How We Track It
Geo-Fenced Display Attribution

We draw a virtual fence around high-intent locations — hospitals, physical therapy clinics, gyms, sports complexes, race venues. Anyone who enters the fence gets served your display ads. When their device crosses the threshold of your store, it registers as a conversion action. Real foot traffic, attributed to the specific ad that moved them.

The Result
Every Channel Earns Its Spend

Most agencies report on impressions and clicks. We report on footwear transactions — online and in-store — attributed to each channel and each creative. You know exactly what moved the needle and what didn't.

Past Results

The Numbers
Don't Lie.

These results are from a real multi-brand campaign we managed across Meta, Google Ads, and geo-fenced display — running six brand partners simultaneously with individual budgets, audiences, and creative. Percentages and ratios only — client details are confidential.

All figures are relative performance vs. industry benchmarks. Absolute spend figures withheld.
Google Ads
17.3%

Click-through rate on Google Ads — more than 5x the industry average of 3.17%. One brand active, clean audience, sharp creative.

Benchmark: 3.17% · 5.4× above
In-Store Attribution
83

Google-attributed in-store visits from a single brand's campaign — customers who saw the ad, then walked through the door.

Tracked via offline conversion matching
Meta / Instagram
1.35%

Top-performing brand Meta CTR — 42% above the 0.9–1.0% benchmark. Driven by model-specific creative and mid-flight refreshes.

Benchmark: 0.9–1.0% · 42% above
Display Ads
31

Display conversion actions — physical store visits attributed to geo-fenced ads served at hospitals, gyms, and event venues near our client's locations.

CTR: 0.16% vs. 0.10% benchmark
Creative Performance
30–40%

CTR lift from mid-flight creative refreshes — consistent across every brand and every campaign we've run. Fresh creative is not optional.

Consistent across 6 brand campaigns
Multi-Channel
6

Brand partners managed simultaneously in a single portfolio — HOKA, Brooks, New Balance, On, ASICS, and Mizuno — each with dedicated audiences, budgets, and creative tracks.

Meta + Google + Display · 3 channels
Year-Over-Year Units Sold — Past Results
Top Brand
+24.8%
Units sold YOY · H1 2026 vs. H1 2025
2nd Brand
+11.0%
Units sold YOY · H1 2026 vs. H1 2025
3rd Brand
+2.2%
Units sold YOY · H1 2026 vs. H1 2025
All three brands in active co-op campaigns during this period. Brand names withheld — client details are confidential.
What We Run

Every Channel.
Run Specialty
Only.

01 /
Google Ads

Our strongest channel. When someone searches "running store near me" or "HOKA shoes near me," your store needs to be the answer. We run search campaigns with clean audiences, model-specific ad groups, and offline conversion tracking so you see in-store visits — not just clicks.

Local search campaigns targeting high-intent queries in your market radius
Brand-specific ad groups — HOKA, Brooks, New Balance, On, ASICS, Mizuno each with dedicated creative and audiences
Offline conversion matching — purchase data cross-referenced with ad-interacting profiles to surface in-store visits
One brand at a time to keep audiences clean and eliminate duplication across brand campaigns
02 /
Geo-Fenced Display

Target your best potential customers where they already spend their time, then track when they walk into your store. We fence hospitals, physical therapy clinics, gyms, sports complexes, and race venues — the places runners, walkers, and healthcare-referred customers spend their time — then serve display ads and measure the foot traffic they generate.

High-intent location targeting — hospitals, PT clinics, gyms, race venues in your market
Device threshold tracking — when a served device crosses your store entrance, it registers as a conversion
Above-benchmark CTR — our display campaigns consistently run above the 0.10% industry average
Brand-funded options — display spend often eligible for vendor co-op funding
03 /
Paid Social

Meta and Instagram campaigns built around your entire customer base, not just performance runners. We know the creative that works in run specialty — fit process video outperforms product shots, staff voice outperforms brand assets, and mid-flight refreshes are non-negotiable.

Full-spectrum audience targeting — local race participants, healthcare workers, walkers, comfort seekers, and medical-referral demographics
First-party data integration — your customer purchase history builds smarter lookalike audiences over time
Creative refresh discipline — mid-flight creative swaps consistently produce 30–40% CTR lifts
Demo night and event promotion — driving in-store attendance for your highest-converting moments
04 /
Local SEO

Local SEO for a running store is different from local SEO for a pizza shop. The review strategy, photo types, Q&A structure, and keyword targets all require run-specialty-specific knowledge. We optimize every location as its own community hub — not a branch of a chain.

Google Business Profile optimization per location — every field, category, photo, and attribute
Review generation protocol — systematic approach to reaching the 48-hour response best practice
Citation consistency across Yelp, Apple Maps, BBB, and run specialty directories
On-page SEO for your website's key pages — fit process, brands, run club, locations
Two Ways To Work Together

Pick Your
Starting
Point.

Digital Marketing
Full Execution.
Every Channel.

Paid social, Google Ads, geo-fenced display, local SEO, and email automation — all managed by people who know run specialty. Your store pays for the service. We run the campaigns.

What's included
Google Ads — local search, brand-specific campaigns, offline conversion tracking
Geo-fenced display — high-intent location targeting with in-store attribution
Paid social — Meta and Instagram with first-party data audiences
Local SEO — Google Business Profile, citations, on-page optimization
Email automation — Klaviyo flows for post-purchase, rotation reminders, run club
Performance reporting — in-store and online attribution, revenue per channel
Let's Talk →
All engagements are scoped to your store's size and goals. No fixed pricing menu.
Want to go deeper on this?
Your brands want to see their product sell.
So do you. That's leverage worth using.
The Brand Partnerships page explains how Segments manages the full co-op relationship — from pitch strategy to campaign execution to brand reporting.
How The Co-Op Works →
Why It Matters

We Only Work
In One Industry.

Category Knowledge
We Know The Brands

We know the positioning difference between HOKA's max-cushion story and Brooks' clinical stability reputation. We know On's premium lifestyle angle and New Balance's performance-heritage play. That knowledge lives in every ad we write, every audience we build, every creative brief we send.

Customer Understanding
We Know Your Customer

We know that the nurse who comes in because her podiatrist sent her needs different copy than the marathoner training for a PR — and that both are valuable customers. We know your Wednesday demo night is your highest-converting marketing moment. We know walkers, comfort seekers, and healthcare-referred customers are often your most loyal buyers. We build campaigns that speak to all of them.

Measurement
We Track What Matters

Impressions don't pay rent. We report on email revenue per subscriber, footwear transactions attributed per channel, in-store visits from display ads, and YOY unit lift by brand. Every number connects back to product moving off your floor.

Questions

Frequently
Asked.

We use two methods. For Google Ads, we cross-reference your purchase data with profiles that have interacted with your ads — when a match is confirmed, it registers as an offline conversion. For display campaigns, we geo-fence specific locations and track when a device that was served an ad crosses the threshold of your store. Both methods give you real attribution between digital spend and in-store revenue.
We've run campaigns for HOKA, Brooks, New Balance, On, ASICS, and Mizuno — managing each as a separate brand campaign with dedicated audiences, budgets, and creative. We keep campaigns brand-isolated (one brand at a time on Google) to keep audiences clean and avoid duplication. If you carry brands not on that list, we've likely worked in adjacent categories and the same principles apply.
The standard Digital Marketing package is full execution across all channels — your store funds the campaigns and we manage them. The Digital Marketing + Brand Co-Op package adds a full pitch process where we go to the brands you carry and negotiate co-op funding on your behalf. The brands contribute budget toward campaigns that run at your store. It means your total media budget gets significantly larger without a proportional increase in what you pay. The co-op package is a separate engagement because the brand pitch is its own process — but it's the higher-value program by a wide margin. See our Brand Partnerships page for more on how co-op management works.
Yes. Every engagement is scoped specifically to your store — your budget, your market, your goals. There's no fixed pricing menu because a single-location store in a mid-size market needs a different program than a three-location operation in a major metro. We build around what will actually move the needle for your specific situation. The conversation starts with a Store Health Audit that surfaces your highest-priority gaps before any campaign goes live.
Because the in-store experience is your single biggest competitive advantage. A runner who walks into your store gets a gait analysis, a trained fit recommendation, and your exchange guarantee — none of which exist on Amazon or at a big box. According to Karnan Associates data, run specialty's average selling price of $145.95 is 40% above the all-channel average. That premium is justified by the in-store experience. Our campaigns are designed to get runners there first, then capture them digitally as a second close.

Let's Put
Customers
In Your Store.

Every week your campaigns aren't running, your geo-fenced display isn't tracking in-store visits, and your Google Ads aren't matching purchases to ad interactions — is foot traffic you're not capturing. Runners, walkers, comfort seekers, the nurse whose podiatrist recommended you. The door is your conversion. Let's fill it.

Start the Conversation →